Booking Officer-BACOLOD
--PREMIUMS TRAVEL INC.--
The Booking Officer is responsible for managing and processing travel-related bookings for clients, including flights, accommodations, tours, transportation, and other travel services.
Must ensure accurate and timely reservations, provide excellent customer service, and assist clients in planning their trips efficiently.
Responsibilities
- Handle bookings for flights, hotels, car rentals, tours, and other travel-related services.
- Provide information on travel itineraries, visa requirements, travel insurance, and other relevant details.
- Maintain accurate records of bookings, payments, and client information.
- Ensure compliance with airline and travel industry regulations.
- Meet or exceed sales targets set by the company.
Must Have
- College Degree or Higher
- Experience in a travel agency, reservations, or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-oriented approach.
- High level of accuracy in handling bookings and documentation.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Excellent in MS Office
Nice to have
- Proficiency in GDS systems, and travel booking software
- Additional languages
- Strong analytical skills
What's great in the job?
- Travel and Tourism Expertise: Working in Premiums Travel and Tours allows you to gain hands-on experience in the travel and tourism industry, which is valuable if you’re passionate about travel.
- Customer Service Skills: You’ll develop strong customer service skills by assisting clients with travel plans, resolving issues, and ensuring customer satisfaction.
- Sales and Marketing Skills: If the role involves selling travel packages, you’ll gain experience in sales, negotiation, and marketing strategies.
- Organizational Skills: Planning itineraries, managing bookings, and coordinating travel logistics will enhance your organizational and multitasking abilities.
- Discounted or Free Travel: Many travel agencies offer employees discounted or complimentary travel opportunities, allowing you to explore new destinations.
- Familiarization Trips (FAM Trips): You may have the chance to participate in FAM trips to experience destinations, hotels, and tours firsthand, which can enhance your knowledge and sales pitch.
- Diverse Roles: Travel agencies often have a variety of roles, from travel consultants to marketing specialists, giving you opportunities to explore different career paths.
- Potential for Advancement: If you perform well, there may be opportunities for promotions to managerial or specialized roles.
- Helping Others Fulfill Dreams: Assisting clients in planning their dream vacations can be highly rewarding and fulfilling.
- Dynamic Work Environment: The travel industry is fast-paced and ever-changing, making it an exciting place to work.
- Training and Development: Premiums Travel and Tours offers training programs to help you stay updated on industry trends and improve your skills.
- Employee Benefits: You may receive benefits such as performance bonuses.
- Problem-Solving Skills: Dealing with travel-related challenges, such as cancellations or emergencies, can improve your problem-solving abilities.
- Confidence Building: Interacting with diverse clients and handling complex itineraries can boost your confidence and communication skills.
