
TERMS AND CONDITIONS
1. BINDING AGREEMENT AND ACKNOWLEDGMENT
By settling any payment, security deposit, or downpayment, the client expressly acknowledges having read, understood, and agreed to be bound by these Terms and Conditions and the booking is final and irrevocable.
2. PAYMENT TERMS AND PENALTIES
- Deadlines: Full payment is due upon visa release (if applicable) or Thirty (30) days before departure, whichever occurs first.
- Forfeiture: Failure to meet payment deadlines results in the automatic release of the slot and total forfeiture of all deposits.
- Installments: Remaining balances must be settled in equal monthly installments prior to the deadline.
- Final Cut-off: If full payment is not received on the deadline, all deposits will be forfeited as liquidated damages.
3. CANCELLATION AND REFUND POLICY (LIQUIDATED DAMAGES)
- Non-Refundability: The entire package cost is strictly non-refundable, non-transferrable and non-rebookable.
- Unused Services: No refunds or credits shall be provided for unused tours, transportation, hotel stays, cruise or flights for any reason.
- Immediate Forfeiture: Once a guarantee deposit is made, cancellation is prohibited, and all funds will be forfeited.
- Immigration Issues: If a passenger is denied departure by Philippine Immigration or entry by a foreign country, the package remains 100% non-refundable.
4. AGENCY DISCLOSURE AND LIMITATION OF LIABILITY
- Independent Suppliers: The Company acts only as an intermediary/agent for airlines, hotel, cruise, and other operators.
- Force Majeure: The Company is not liable for losses or unused services caused by force majeure, natural disasters, labor disputes, flight delays, or any event beyond its control.
- Operator Changes: Clients must adhere to any flight, cruise, or tour schedule adjustments made by the operator; rates/price changes or surcharges, and other related made by the airline and operators even if the package has already been deposited/reserved; the company is not liable for such changes.
- Health Responsibility: Any medical, quarantine, or hospital expenses (including positive RT-PCR/Antigen results) are the sole financial responsibility of the Client.
5. DOCUMENTATION AND VISA COMPLIANCE
- No Guarantees: The Company provides no assurances or legal guarantees regarding visas, permits, or immigration clearances.
- Visa Denial: In the event of visa denial, all payments made will be forfeited.
- Passport Validity: Passengers must ensure passports are valid for at least six (6) months from the last day of travel.
- Correction Window: Clients have twenty-four (24) hours from the released of the document to report inaccuracies. After this period, details are final and unchangeable.
6. BAGGAGE AND MODIFICATIONS
- Baggage Responsibility: Travelers are solely responsible for paying excess baggage fees at the check-in counter.
- Add-on Deadlines: Additional baggage must be requested at least five (5) days before departure.
- Modifications: One-time name change only for one person will be permitted for request, and subjected to approval and additional fees. The destination, number of pax, and travel date will be fixed from the initial booking detail. Request must be made at least 45 days prior to departure.
7. DATA PRIVACY, LEGAL PROVISIONS AND VENUE
- Data Privacy: By settling the deposit, the client expressly consents to the collection, processing, and transmission of personal and sensitive information to relevant third-party service providers as required for the availed services.
- Attorney’s Fees: If the Company initiates any legal action, the Client shall pay all of the total amount due paid to the attorney.
- Venue of Litigation: Any legal action arising from this agreement shall be filed exclusively in the courts of the city where the Company’s principal office is located, to the exclusion of all other venues.